Carbon neutral is also often called net-zero. This means that the emissions you create are compensated for (or neutralised) by an equivalent amount of emissions removed or avoided. Removals means taking emissions out of the atmosphere and avoidance means avoiding emissions that would otherwise have occurred. Collectively when these are done by organisations outside of your business they are described as offsets.
High quality offsets can be expensive and in short supply, and experts agree that the best way to achieve neutrality or net-zero is to first measure and reduce your emissions, and then offset the remainder.
Our focus for the Carbon Manager for now is on the emissions side of the carbon ledger. We do however, have future plans to incorporate offset purchasing into the Carbon Manager, but for now Carbon Manager footprint measurements cover the gross emissions only (not the net emissions after offsets).