Home Using the app How can I access the Carbon Manager if someone with access has left the organisation?

How can I access the Carbon Manager if someone with access has left the organisation?

Last updated on Dec 05, 2025

If a colleague has left your organisation without transferring ownership of your Cogo Business Carbon Manager account, we can help you to regain access.

To keep your data secure, we follow a few precautionary steps before transferring account ownership. This may include contacting the current account owner and or/ the CEO or Director to confirm their identity and verify that the new account owner is authorised to take over.

Once the ownership has been transferred you'll be able to pick up from where you left off. Reach out to support@cogo.co to get reconnected.